Dec 15, 2011 Update: Here’s how to filter out internal traffic in the new Google Analytics. Nothing skews your website analytics more than including your internal traffic. Employees’ behaviours on the site are different than visitors’ behaviours...
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+ Free advice and other musings
How the Internet Has Changed Book Discovery and Sales
by Crissy Campbell | Jun 16, 2010 | Harebrained Ideas
The iPad launched in Canada two weeks ago now and we’re waiting to see what impact it will have on book sales and the publishing industry as a whole. While it’s still too early to get concrete data (in Canada few books have even been licensed to the...
How to Use Analytics’ Annotations to Track Your Marketing Campaigns
by Crissy Campbell | Jun 1, 2010 | Google Analytics
Google Analytics’ Annotations feature is a really useful tool that doesn’t get used as much as it should. It’s an easy feature to apply and it’s great for measuring the success of your marketing campaigns because it creates an activity timeline...
Copywriting Tips for Effective Marketing
by Crissy Campbell | May 27, 2010 | Web Content
Effective copywriting is about having a good mix of SEO copywriting skills, online writing skills, and a solid understanding of your target audience and your overall marketing objectives. Good copywriting can help your content get found, convince people to buy your...
Creating Facebook Pages & Community Pages
by Crissy Campbell | May 25, 2010 | Social Media Marketing, Underwire Newsletter
Facebook Pages aren’t a new feature, (although they keep changing the types of pages available), but when creating a Facebook Page it is difficult to know which type of page to choose. And Facebook doesn’t make this easy—once you’ve chosen a...
Online Marketing Best Practices for Newspapers
by Crissy Campbell | May 20, 2010 | Internet Marketing Strategy
I was at Northern Voice two weekends ago and I went to a great session with the CBC’s Lisa Johnson and the Vancouver Sun’s Kirk LaPointe, on how journalists use social media. At the session, LaPointe argued that there is no news problem or audience problem...
How to Give Someone Access to Your Google Analytics, Old Version
by Crissy Campbell | May 18, 2010 | Google Analytics, Tech Support for Non-Techies
April 26, 2012 Update: Here’s how to give someone access to your Google Analytics in the new Google Analytics. Google Analytics gives you the ability to add users to your account and to grant them different levels of access. This is useful for when you want to...
Making Sense of Facebook: Open Graph, Social Plugins & More
by Crissy Campbell | May 12, 2010 | Social Media Marketing, Underwire Newsletter
Facebook has been releasing a ton of changes lately and, I don’t know about you, but we’re finding it difficult to keep up with them all. Most of the changes were introduced at the Facebook F8 developer conference back in April where Facebook released its...
How to Get Analytics Reports Sent to Your Inbox
by Crissy Campbell | May 4, 2010 | Google Analytics, Tech Support for Non-Techies
May 15, 2012 Update: Here’s how to get Analytics reports sent to your inbox in the new Google Analytics. Setting up your Google Analytics account to deliver your reports to your Inbox is a handy way to remember to monitor your web stats. Go to your Dashboard...
How to Opt Out of Facebook’s New Instant Personalization
by Crissy Campbell | Apr 22, 2010 | Online Communities
Revised April 26th with reader suggestions. If you’ve signed into Facebook in the last couple of days, you’ve probably seen this message It seems innocent enough, but as this librarian found out, it’s more complicated (and, in our opinion, invasive)...
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